Equipment & Virtual Terminal Set-up

Empowering businesses with transparent, affordable, and efficient payment processing solutions.

Ingenico Desk 3500 WIFI

Setting: Default Admin PW 16G36120

Refund (Full or Partial), you will need card present with DESK 3500

Debit cards such as FSA/HSA might not work and show a ND error code. If that happens, remember to hit the YELLOW button after you TAP/INSERT/SWIPE the card, then continue on with PIN Debit vs Credit.

Ingenico Desk 3500 WIFI

Axium DX8000 Smart Terminal

Include Talech Virtual Terminal (FREE)

If Tipping/Server is active, contact Talech to change to RETAIL Vertical

Setting/Wi-Fi settings. If prompted to input a password, enter 350000

Axium DX8000 Smart Terminal

Payment Insider (Elavon)

Login in with your PAYMENT INSIDERS (Statements only) Account info emailed to you once your Merchant ID is activated. Available to all accounts

Self-service merchant portal for managing all aspects of your payments Business such as Elavon Statements, card transactions, updating business info & Bank Deposit Account Number.

Payment Insider Support (Reset Login): Phone: 800-377-3962 | TechSupp@elavon.com

Payment Insider (Elavon)

Customer Support

For any additional support/help, please contact the Elavon/Specific department directly