Accept payment anywhere & basic online invoicing, helping to improve patient experience and office efficiency. Upgrade to a comprehensive virtual terminal with more features for a small monthly fee.
FREE, included with the purchase of any POS
This is a basic online virtual terminal that allows businesses to do basic online invoicing, helping to improve patient experience and office efficiency
*Recommended for business who does a limited amount of online invoicing
Features
Limitations:
$15 per month, up to $39/mo for additional features
POYNT HQ is a comprehensive online virtual terminal with any POYNT POS device/account access. Allow businesses to accept payment anywhere via virtual transaction, online invoicing with direct link, payment button, etc to improve patient experience and office efficiency
*Recommended by any POYNT Device for convenience (all in one dashboard)
Features (Al Carte)
Limitations:
$20 per month
Converge is a comprehensive online virtual terminal that allows businesses to accept payment anywhere, from online invoicing, EMV-card reader to payment button to improve patient experience and office efficiency.
*Recommended for any large businesses who want the full capacity of virtual terminal with multiple stations card reader.
Features
Limitations:
Due to the higher risk of fraud, card-not-present transactions, such as phone orders or online invoicing, are inherently less secure than in-person transactions. This increased risk results in higher rates.
On average, if your effective in-person rate is around 1.73%, you can expect an online rate of around 2.25%, approximately 0.50% higher. Unlike providers such as Stripe or Square, which operate on a flat-rate model of 3.50%, up to 5.00%, our rates are determined by a low-cost interchange rate model.
We have negotiated features to provide Talech Virtual Terminal as a free service. We value technology and efficiency, especially solutions that reduce staff time, such as taking payments over the phone, which can lead to human errors and higher transaction rates.
Online invoicing mitigates these issues by allowing patients to pay directly online, resulting in a more secure and frictionless process, ensuring the lowest rate for card-not-present transactions.
Yes, to access the Talech Virtual Dashboard for free, you will need to sign up for a FREE Talech mobile account via purchase any of our POS devices
While the Talech terminal meets the needs of most optometry offices, some offices may require a more robust solution, making Converge or POYNT HQ a great option.
Key differences with Converge & POYNT HQ include:
It is always good practice and compliant to include a disclaimer notice on invoices or within your practice’s website/signage stating that all unpaid balances will be automatically charged to the card on file within a specified number of days. Always inform the patient verbally or through a written agreement to avoid any unpleasant surprises.
Absolutely! This is a great service for your patients. For example, for a $2,200 annual myopia management program, you can collect a $1,000 deposit and set up a monthly recurring charge of $100 for the remaining 12 months.
Unfortunately, neither Talech, POYNT HQ or Converge allows for payment via text. Here are two workarounds if you are using third-party texting software:
This practice is considered non-PCI compliant and is heavily advised against due to the liability risk if the physical device is hacked or stolen, potentially leading to lawsuits and non-compliance issues.
If you want the ability to automatically store CC information for in person transactions, we would need to do a CONVERGE SET-UP with card readers.
I was really hesitant to switch for my dental EHR-integrated payment processor because the savings were almost too good to be true! But rates kept on climbing up each year, end up saving almost $43K+ annually by switching with a current effective rate of 2.1%. Support was amazing, super responsive via texting especially and not having it integrated was not a big impact on my staff workflow at all. Highly recommended!
Best decision I’ve ever made to switch!! It literally saves me over $1,000 PER MONTH!!!! I wish I would have switched sooner! My current effective Is 1.55% since I switched over!
The massive saving were all very true! Highly recommended! I got an effective rate of 1.78% compared to my old 6.32%. Saving of $56,000 per year was amazing!
Great experience all the way around! I thought it had to be too good to be true, but it’s not. We even started invoicing though the Poynt system and are able to text a paylink to patients. Also, wonderful/prompt customer service. Effective rate was 1.92% compared to my old 4.58%. Savings of $23,751 annually
I was sick of negotiating every month with my old processor. Been with ODs on Finance Merchant Services since October and the rate has been as low as 1.95%, and never over 2.03%. Highly Recommended!!
I have been using them since the beginning of the year and am impressed. Previously I had an integrated merchant service with my EHR but was paying base fees of at least $200 per month and my effective rate was around 11%. With the switch my rate is close to 2% and I have saved thousands.
I switched over at the beginning of the year as well. Previously had chase merchant service with a good rate but I had issues with Chase being down 3 times last year. I have the Poynt terminal, easy to use and no issues. They are upfront and great communication which I appreciate. My current effective rate of 1.65%.
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**Estimated savings are calculated on annual processing rates and are based on Elavon’s analysis of The Strawhecker Group’s industry data survey in payment processing services as of December 2023 on net revenue from merchants of a similar size and type compared to the portfolio. Actual savings will depend on business type, card type, manner of card acceptance, and volume of transactions. ODoF Members pay an $0 Application Fee and Monthly Statement Fees. Services provided by Elavon.
**Receive a $200 credit towards wholesale purchases, only eligible for accounts processing over $30,000 monthly after 3 months. Eligibility is reassessed every quarter after the initial three months. Terminal purchases must be paid for upfront; eligible accounts will receive a rebate via ACH or check after three months of processing.