Accept payment anywhere & basic online invoicing, helping to improve patient experience and office efficiency. Upgrade to a comprehensive virtual terminal with more features for a small monthly fee.
Talech Virtual Terminal
FREE, included with the purchase of an AXIUM Smart Terminal
This is a basic online virtual terminal that allows businesses to do basic online invoicing, helping to improve patient experience and office efficiency
Features
- Basic Invoicing: Email customers invoices and allow them to pay online with a simple click with customized due date. No KEY TRANSACTIONS.
- Get a Daily Sales summary in-app report with more reports available on your Talech portal.
- Connect a low-cost card-reader to to take payments to your mobile devices (iphone, iPad, Android) by logging into your Talech mobile app (No Desktop)
- Limitations: No off-line key transactions, No secured card saved on file, no scheduled & recurring payments/invoices, no embedded website payment button/link
- For additional information, click here
Coverage Virtual Terminal
$40 (50% OFF) = $20 per month
Converge is a comprehensive online virtual terminal that allows businesses to accept payment anywhere, from online invoicing, EMV-card reader to payment button to improve patient experience and office efficiency
Features
- Card on File: Securely store customer profiles and card details for repeat, recurring and subscription payments.
- Advanced Billing and Invoicing: Email customers quotes and invoices and allow them to pay online with a simple click. Allow for scheduled & recurring payments/invoices. Allow for keyed payment online.
- Connect a low-cost card-reader to any desktop to take payments via swipe, chip or tap
- Add a BUY Payment button/link on your website for instant payment
- For additional information, click here
FAQ.
Due to the higher risk of fraud, card-not-present transactions, such as phone orders or online invoicing, are inherently less secure than in-person transactions. This increased risk results in higher rates.
On average, if your effective in-person rate is around 1.73%, you can expect an online rate of around 2.25%, approximately 0.50% higher. Unlike providers such as Stripe or Square, which operate on a flat-rate model of 3.00% to 4.00%, our rates are determined by a low-cost interchange rate model.
We have negotiated features to provide Talech Virtual Terminal as a free service. We value technology and efficiency, especially solutions that reduce staff time, such as taking payments over the phone, which can lead to human errors and higher transaction rates.
Online invoicing mitigates these issues by allowing patients to pay directly online, resulting in a more secure and frictionless process, ensuring the lowest rate for card-not-present transactions.
Yes, to access the Talech Virtual Dashboard for free, you need to purchase the AXIUM DX8000 smart terminal, as it is part of the Talech network.
While the Talech terminal meets the needs of most optometry offices, some offices may require a more robust solution, making Converge a great option.
Key differences with Converge include:
- Card on File: Securely store customer profiles and card details for repeat, recurring, and subscription payments.
- Scheduled & Recurring Payments/Invoices: Support for subscriptions.
- Desktop Card-Reader Connection: Accept payments via swipe, chip, or tap.
- Buy Payment Button: Add a payment button or hyperlink on your website for instant payment.
- Invoice Direct Payment Link
It is always good practice and compliant to include a disclaimer notice on invoices or within your practice’s website/signage stating that all unpaid balances will be automatically charged to the card on file within a specified number of days. Always inform the patient verbally or through a written agreement to avoid any unpleasant surprises.
Absolutely! This is a great service for your patients. For example, for a $2,200 annual myopia management program, you can collect a $1,000 deposit and set up a monthly recurring charge of $100 for the remaining 12 months.
Unfortunately, neither Talech nor Converge allows for payment via text. Here are two workarounds if you are using third-party texting software:
- Talech: When sending an email, cc yourself on the invoice email, then copy/paste the payment link from your email into your texting program.
- Converge: Create a hyperlink with each invoice directly, then copy/paste that payment link into your texting program.
This practice is considered non-PCI compliant and is heavily advised against due to the liability risk if the physical device is hacked or stolen, potentially leading to lawsuits and non-compliance issues.
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**Estimated savings are calculated on annual processing rates and are based on Elavon’s analysis of The Strawhecker Group’s industry data survey in payment processing services as of December 2023 on net revenue from merchants of a similar size and type compared to the portfolio. Actual savings will depend on business type, card type, manner of card acceptance, and volume of transactions. ODoF Members pay an $0 Application Fee and Monthly Statement Fees. Services provided by Elavon.
**Receive a $200 credit towards wholesale purchases, only eligible for accounts processing over $30,000 monthly after 3 months. Eligibility is reassessed every quarter after the initial three months. Terminal purchases must be paid for upfront; eligible accounts will receive a rebate via ACH or check after three months of processing.